There were regular Resident Meetings conducted during the year. The meetings covered the following topics:

•   Menu – daily choices
•  Menu – healthy eating
•  Activities
•  Outings
•  Use of communal space
•  Daily routines
•  New college courses
•  Fish tank and terrapin tank
•  Telephones
•  Broadband
•  Membership renewal of Welshpool to Llanfair Light Railway

A quality assurance questionnaire was completed by each resident with the assistance of a member of staff where needed. The result of this showed:

•  All residents were happy with the running of the Home and could not think of any ideas for improvement.
•  There were no concerns raised.
•  Just like living here.